Terms of Service

Last updated: April 16, 2026

These Terms of Service (“Terms”) govern your use of the StratiBack LLC website at www.stratiback.com and any related services. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

StratiBack LLC provides managed IT services including, but not limited to, online backup, server replication, hosting, business phone systems, and custom application development. Specific service terms, pricing, and service level agreements are defined in individual client contracts and are supplemental to these Terms.

2. Use of Website

You agree to use our website for lawful purposes only. You may not:

  • Use the website in any way that violates applicable federal, state, or local laws
  • Attempt to gain unauthorized access to any portion of the website or its related systems
  • Use the website to transmit malicious code or interfere with its operation
  • Scrape, crawl, or harvest content from the website without written permission

3. Intellectual Property

All content on this website—including text, graphics, logos, images, and software—is the property of StratiBack LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

4. Contact Form & Communications

When you submit information through our contact form, you consent to being contacted by StratiBack LLC regarding your inquiry. We will not add you to marketing lists without your explicit consent.

5. Service Agreements

The provision of managed IT services is governed by individual service agreements between StratiBack LLC and the client. These agreements may include:

  • Service Level Agreements (SLAs) specifying uptime guarantees and support response times
  • Business Associate Agreements (BAAs) for clients subject to HIPAA
  • Data processing agreements as required by applicable privacy regulations
  • Acceptable use policies for hosted services

In the event of a conflict between these Terms and a specific service agreement, the service agreement shall prevail.

6. Limitation of Liability

To the fullest extent permitted by law, StratiBack LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

7. Disclaimer of Warranties

Our website is provided “as is” without warranties of any kind, either express or implied. While we strive to keep our website content accurate and up-to-date, we make no guarantees regarding the completeness, accuracy, or reliability of any information on the site.

Service-specific warranties and guarantees are defined in individual service agreements.

8. Indemnification

You agree to indemnify and hold harmless StratiBack LLC and its officers, employees, and agents from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in St. Tammany Parish, Louisiana.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

11. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

12. Contact

For questions about these Terms of Service, contact us at:

StratiBack LLC
PO Box 16
Covington, LA 70434
info@stratiback.com